Returns & Shipping

Shipping:

In general, we will be ready to ship your I Heart Jost Van Dyke order in about 5-7 business days. We use both DHL and US Post to ship your merchandise. When your order ships, you will receive a shipping notification email with your tracking # included. 

We ship worldwide from Austin, TX, USA. 

Returns:

We do not accept returns or exchanges except in the unlikely instance of defective merchandise. If that is the case, we will investigate the situation and replace the defective item.

Just placed an order and think you may have made a mistake?

If you need to alert us to any errors in, or changes to, your order, please do so as soon as possible. There is a small window of time to make corrections. We will do our best to accommodate you. Use the contact form here.